Shipments

The delivery time for our orders is approximately 7 business days.

The vast majority of orders are delivered within 48 hours; however, in some cases we depend on our suppliers, which may extend this timeframe.

We can source virtually any product related to our sports! However, please note that if you request an item that is not part of our regular catalogue, the delivery time may be longer. Likewise, the handcrafted nature of some of our products involves special delivery times.

In any case, should there be any supply issue, we will contact you to keep you properly informed and offer you the most advantageous options.

We offer different delivery options for your orders:

• HOME DELIVERY. You can provide the delivery address that is most convenient for you.

• DELIVERY TO A POST OFFICE. The most convenient option for many customers; we send your order to the Post Office of your choice so you can collect it whenever it suits you.

  Due to their nature, size and/or weight, some of our products cannot be shipped using this method (examples: real firearms, gun safes, riding saddles, etc.). We will inform you accordingly during the processing of your order.

  Delivery to P.O. boxes is not possible.

• STORE PICK-UP. If you prefer, you can collect your order from one of our stores.

  Due to their nature, size and/or weight, some of our products cannot be shipped using this method (examples: real firearms, gun safes, riding saddles, etc.). We will inform you accordingly during the processing of your order.

• DELIVERY TO A PICK-UP POINT OR LOCKER. The most convenient and flexible option in terms of schedule.

  You can choose delivery to an InPost Locker or Punto Pack and collect your order whenever it suits you best, with no waiting times or schedules. Once available, you will receive a notification with the collection instructions. Ideal for those looking for speed, convenience and complete freedom.

  Due to their nature, size and/or weight, some of our products cannot be shipped using this method (examples: real firearms, gun safes, riding saddles, etc.). We will inform you accordingly during the processing of your order.

• DELIVERY TO A CIVIL GUARD STATION. If you purchase a real firearm, we can only ship it to a Civil Guard Station with a Weapons Department. Please select the corresponding station when placing your order.

Please find below the available rates and shipping options (taxes included) for destinations within the European Economic Community (except Portugal, with separate information):

IMPORTANT: For products of special volume and/or weight, these rates may vary. In case of doubt, please contact us.

The approximate delivery time for these shipments is 5 to 10 days.

Below you can consult the available rates and shipping options (taxes included) for destinations outside the European Economic Community.

For destinations not included in the following information, please contact us.

IMPORTANT: For products of special volume and/or weight, these rates may vary. In case of doubt, please contact us.

The approximate delivery time for these shipments is 10 to 15 days.

CUSTOMS AND DUTIES

When an order is to be delivered to a country or territory outside the European Economic Union, import duties and taxes may be payable on arrival at destination.

Product line availability, shipping costs and duties may vary depending on the shipping address of the order.

CUSTOMS DUTIES, DUTIES AND TAXES

You are responsible for ensuring that the product can be legally imported into the destination country. When making a purchase at www.a-alvarez.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

As customs policies vary greatly from country to country, we advise you to contact your local customs office directly for more information. Any additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict the amount.

Please also note that when customs clearance procedures are required, there may be delays beyond our estimated delivery times.

At Alvarez we care about your privacy, however you should be aware that international trade is subject to inspections and reviews by customs authorities. Therefore, we may be obliged to provide the transport companies with which we work with certain information regarding the products contained in the order. This information may also need to be shared with the relevant authorities to facilitate compliance with applicable laws.